KERALITHO Returns Policy

At KERALITHO, we prioritize customer satisfaction and aim to provide the highest quality products and services. If you are not completely satisfied with your purchase, we offer a comprehensive returns policy to ensure your needs are met efficiently.

Eligibility for Returns

• Items must be returned within 30 days of the purchase date.
• Products must be in their original condition, unused, and accompanied by the original packaging.
• Proof of purchase is required for all returns.

Non-returnable Items

Certain items are non-returnable for hygienic reasons, such as custom-printed and personalized products. Please contact our customer service for details about specific products.

Return Process

1. Contact our customer service team at support@keralitho.com or call (555) 123-4567 to initiate a return.
2. Provide your order number, item details, and reason for return.
3. Upon approval, a return authorization number will be issued along with instructions on how to proceed with the return.
4. Ship the item back to the address provided using a trackable shipping method.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be processed and a credit will be automatically applied to your original method of payment within 7-10 business days.

Exchanges

If you wish to exchange an item for a different size or model, please follow the return process and specify your request for an exchange. Exchanges are subject to product availability.

Contact Information

For further assistance, please do not hesitate to reach out to our customer service team at support@keralitho.com or call us at (555) 123-4567. We are here to ensure your shopping experience with KERALITHO is seamless and satisfactory.